Network Services

Getting Connected

Welcome to our Getting Connected Section. On 6th April 2006, The Commission for Energy Regulation (CER) approved the Bord Gáis Networks Connection Policy Document regulating charges for customers connecting to the distribution and transmission pipeline systems. This new policy replaces the connection policies for Transmission and Distribution implemented in 2003.

Customer Type

By choosing your customer type from the menu options you can find out how to get connected to the natural gas network and find information on the cost of getting connected. Contact telephone numbers and email addresses are also provided below if you would like to contact our customer service staff.

Customer Service Contact Information:

Telephone LoCall: 1850 200 694

Email us at: networksinfo@bge.ie

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Safety Advice: Click here for information If you smell gas call our 24hr emergency line 1850 20 50 50