Dial Before you Dig
Natural gas networks supply essential energy to our homes, businesses, schools and hospitals and ensure vital services are available 24 hours a day. Pipeline safety is of paramount importance to Bord Gáis Networks. An important part of pipeline safety is to limit damage to pipelines by creating awareness amongst those in construction, agriculture and related industries, as well as home improvement enthusiasts, of the hazards associated with developing/excavating adjacent to underground pipelines. Digging into natural gas pipelines can cause major disruption, serious injury and even death.
Prior to Ground Works
Before commencing any ground works, it is essential to make sure to check for the location of gas mains. You can refer to the Safety Document in the Technical Manual for procedures relating to safety on sites where gas mains are present. Alternatively for detailed information and important safety advice please read our safety guide ‘Safety Advice for Working in the Vicinity of Natural Gas Pipes’. If you need assistance or have any concerns, please call our ‘Dial before you Dig’ number on 1850 427 747.
Our Dial before you Dig Service
Bord Gáis Network’s ‘Dial before you Dig’ service provides information, advice and maps on the pipeline network layout and where necessary, Bord Gáis Networks can provide assistance before and during excavation/development activities. The ‘Dial before you Dig’ number is 1850 427 747.
Home Improvements
The Dial before you Dig message is not only relevant to those in agriculture or the construction industry. Every year underground gas pipelines are damaged during small jobs around the home, such as building extensions, new driveways, garden walls, or landscaping. So, if you’re planning to have work done on your property always be aware of the gas pipe that runs underground. If you are employing a builder or contractor, make sure to remind them to always Dial before they Dig by calling 1850 42 77 47. Bord Gáis Networks will provide them with the necessary information for working safely in the vicinity of gas pipes. In the interests of your safety, that of your family and of those carrying out the work, it is important to check the location of these underground pipes BEFORE beginning any work. In the event that a pipeline is damaged while work is being carried out on your property, you may be liable to pay the repair cost of the pipeline to Bord Gáis Networks.
Download our Safety Booklet
For detailed information and important safety advice please read our safety guide ‘Safety Advice for Working in the Vicinity of Natural Gas Pipes’
24-Hour Emergency Service
In the case where the safety of the gas main or service has been compromised, please call our 24-hour Emergency Line at 1850 20 50 50.
