Contact Us

How to get in touch

Our customer service staff are standing by to help you with your enquiries....

Emergency Phone Lines

Bord Gáis has a dedicated 24-hour Emergency Response Service

If you smell gas please call one of the following numbers:

  • Customers in the Republic of Ireland should call 1850 20 50 50.
  • Customers in Northern Ireland should call 0800 002 001.

For further emergency and safety related contact details, please view our Emergency Phone Lines section.

Bord Gáis Energy Contacts

Bord Gáis Energy is Ireland's leading dual-fuel, all-island energy company, supplying natural gas and electricity to over 1 million customers.

Contact us for information or assistance on:

  • Your Bord Gáis Energy bill
  • Your gas & electricity accounts
  • Switching to Bord Gáis Energy
  • Boiler servicing & Home Team
  • Advice on energy efficiency

Click here to get in touch with Bord Gáis Energy.


Bord Gáis Networks Contacts

Bord Gáis Networks constructs and maintains the natural gas network and connects all customers to the network regardless of their supplier.

Contact us for information or assistance on:

  • Getting connected to the gas network
  • Your gas meter & submitting a reading
  • Technical queries
  • Information on gas safety
  • Natural gas for your business

Click here to get in touch with Bord Gáis Networks.

Human Resources Enquiries

If you are interested in applying for a job with Bord Gáis, view our current job vacancies section.

If you wish to submit your C.V. speculatively or have a general enquiry that you would like addressed by the HR department please click here to get in touch.

Additional Human Resources information can be viewed on our Careers Section.


Bord Gáis Office Locations

Our headquarters is located in Cork and we have offices in the Republic of Ireland, Northern Ireland and Scotland. All office address details can be viewed in our Office Locations section.

Press Office Enquiries

Our Press Office is contactable both during and outside office hours. Contact details for our Press Office as well as links to useful graphics and reference material are available in our News Desk section.


Website Feedback

We hope you have found our website useful in finding the information you need. If however you require information that is not available on the site, please let us know and we would be happy to include it in the future. We would also like to hear your views on our website and how you think it could be improved. If you have any comments on the website, please send us an email and we will respond to you as soon as possible.

Safety Advice: Click here for information If you smell gas call our 24hr emergency line 1850 20 50 50